Europair has once again been awarded the ISO 9001:2008 quality certification. Such certification recognises Europair’s top-notch quality standards and effective management of air transport, through the implementation of clearly defined procedures and personalised service.
Moreover, Europair has also obtained the Spanish “Q” for Tourism Quality, being Spain’s only air broker to have obtained both certifications.
Gerardo Manzano, Europair’s CEO, declared: Quality is not the product of luck but a business philosophy. It flows from a conscious and constant effort to achieve maximum client satisfaction. These certifications are a credit to the quality of our service, the efficiency of our processes and the strength of our organization. Nevertheless, the greatest reward for all of us is the continued loyalty and satisfaction of our clients, who keep showing their absolute trust in Europair by coming back to us year after year. This is the real foundation of Europair’s success as a leading worldwide charter broker.
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